Bill Pay Questions

If you have a Bluestone Bank checking account, you can enroll online through Online Banking or the Mobile App. 

There is no cost - this is offered for free through Online Banking and our Mobile App.

Please allow 2-5 business days for payment, depending on if the payment method is either check or electronic.

You can pay any of your bills using BIll Pay, including your credit card bill, rent, utilities, etc. 

You are only able to send payments within the U.S. and its territories. International payments are not allowed. Further, we strongly recommend that you do not submit payments to the government through this service—we suggest paying those types of bills on the government agency’s website directly.

 

You can contact Bill Pay Support directly at 855.346.0124.

If you send your payment by check, your statement will show that the check cleared your account. You can also conveniently view your bill payment history including the confirmation numbers in the bill payment section of online banking.

Look for the “Billing Address” that appears on your bill. This address may be listed on the return receipt section of the bill, or on the self-addressed envelope that may be included with your bill.

When paying bills, the funds will be withdrawn from your account through an automated withdrawal transaction that is initiated at the time your bill payment is scheduled to be sent.

 

While using Bill Pay in Online Banking or the Mobile App, you can select 'Chat Now' to speak with Bill Pay Support or select the 'FAQ' tab. You may also call Bill Pay Support at 855.346.0124.